Terms of Service
Last Updated: October 23, 2026
1. Concierge service
Aqua Vista Rentals provides a conversational booking concierge for each Aqua Vista property. It helps you choose dates and guest requirements, understand verified property details, check current availability, and arrange your booking. A property is not represented as available until the verification and confirmation steps below are complete.
2. Availability and price verification
Availability and the complete current stay price are checked for the requested property, dates, and guest requirements. We do not request payment where price or availability cannot be verified. A quote is specific to the verified property, dates, and guest details; any change requires a new quote and verification.
3. Final stay price
Before payment, we show the complete final total payable to Aqua Vista Rentals for the selected stay. Do not rely on an earlier estimate, search result, or chat message as a final price.
4. Payment and confirmation
Payment is made on a myPOS-hosted payment page. Aqua Vista Rentals does not receive or handle your card data. A browser redirect or return page is not proof that payment succeeded. Only a signed, independently verified server-side payment result confirms your payment; it creates your Aqua Vista booking number and confirms the booking, as described in section 5.
5. Arranging your stay
Once your payment is verified, your booking is confirmed and you receive the Booking confirmed email with the booking number, property, dates, guests and total. Arrival information is sent before your stay. In the exceptional case that the property cannot be provided, we contact you and return the payment through the original method.
6. Changes, cancellations and refunds
Changes require a re-quote and renewed verification. As standard, you may cancel free of charge until 7 days before check-in; after that point, the booking is non-refundable. Some homes follow their host's own cancellation terms instead (for example a full refund until 30 days before check-in, then 50% of the amount paid until 7 days before), which the home's page and your booking show before payment, and those terms apply. Any refund due under this policy is returned through the original payment method, in the currency charged: approved refunds are issued within 5 business days of approval, and your bank may need a further 5–10 business days to show the amount. Full details, including how to request a refund, are in our Refund Policy at /refunds. Mandatory consumer protections remain unaffected.
7. Your information and conduct
You must provide accurate property, date, guest, and contact details and promptly review the quote and checkout disclosures. You remain responsible for complying with the stay requirements and terms disclosed for your booking.
8. Company, law and contact
Aqua Vista Rentals is operated by AQUA VISTA RENTALS ΜΟΝΟΠΡΟΣΩΠΗ Ι.Κ.Ε., DIMITRIOU GOUNARI 227, GLYFADA / ATTIKIS, 16674, Greece. These terms are governed by Greek law; disputes are subject to the courts of Athens, Greece, subject to mandatory consumer protections. Contact: contact@aqua-vista-rentals.com, +30 695 538 4547.